Terms and Conditions

Please review our terms and conditions for a seamless experience with us

Welcome to Remote Expeditions ! These Terms of Use (“Terms“) apply to your participation to our tours (collectively, our “Services“) provided by Remote Expeditions Ltd

General

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you must not access or use the Website.

This website (the “Site”) is owned and operated by Remote Expeditions Ltd (“The Company,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service that follow and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

Company Information

Remote Expeditions Ltd is registered in United Kingdom and Wales and the company information can be seen here at gov.uk : Remote Expeditions

Office Address

Remote Expeditions Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
UNITED KINGDOM

Company Number

14091039

Our Services

The Company provides photo tours, multi-day workshops, and other Services. Together, these are hereby referred to as “Services”

Terms & Conditions

As photographers ourselves, we always do our utmost to ensure each participant has the opportunity to get the best shots possible on every tour.  However, we are dependent upon the weather, which is highly unpredictable.  Your photo guide will monitor local weather conditions and adjust any proposed itinerary according to conditions and any local weather warnings.

Trip Insurance

We strongly recommend purchasing comprehensive travel insurance that covers trip cancellations, medical expenses, personal injury, and other unforeseen events. It is your responsibility to ensure that your insurance is adequate for your needs.

Cancellation and Refund Policy

The Company will do everything in their power to prevent trip cancellation. However, in the event a trip must be cancelled due to low participation rates, guide sickness, accident or death, and passage of Law or any action taken by a governmental or public authority, including changes in quota, restrictions or prohibitions, The Company will promptly refund all fees paid minus nonrefundable fees paid to the third party. Should this unfortunate event occur, The Company will inform all trip participants as soon as possible.

The Company is not responsible for your personal travel expenses to the gateway location or any other expenses incurred in preparing for the trip. It is for this reason and others, We strongly advise that participants purchase Travel Insurance to cover any non-refundable deposits and fees.

Refunds will be paid by the same method that the original payment was made.

Applies to all tours

If The Company have to cancel a tour then you’ll be offered another place on an existing tour or a full refund.  We cannot be held liable for any loss of any kind resulting from the cancellation of a tour beyond the tour ticket price.

Photography Tours (shared groups)

If you cancel your booking and the tour is otherwise filled, we will refund you the full amount you have paid towards the tuition, minus a $150 Usd service fee. If you cancel and the tour does not fill, then you will be refunded according to the following schedule, based on the full fee of tour:

At the time of booking, you have the option to pay a 50% deposit or the full workshop amount. If you pay the deposit, the remaining balance will be charged 90 days prior to departure.

  • For cancellations more than 90 days from departure, we will refund your deposit minus change fee once we fill the vacancy. If we are unable to fill the vacancy, your deposit can be applied to a future workshop within 365 days of the cancellation date.
  • Cancellations within 90 days of departure cannot be refunded. If we are able to fill the vacancy, your payment minus the change fee can be applied to a future workshop within 365 days of the cancellation date.

Private Tours and customized trips

If you cancel your booking and the tour is otherwise filled, we will refund you the full amount you have paid towards the tuition, minus a $150 Usd service fee. If you cancel and the tour does not fill, then you will be refunded according to the following schedule, based on the full fee of tour:

At the time of booking, you have the option to pay a 50% deposit or the full workshop amount. If you pay the deposit, the remaining balance will be charged 45 days prior to departure.

  • More than 30 days prior to departure: Full refund of all fees paid, minus non refundable fees and minus change fee.
  • Between 15 to 30 days before departure: Refund of 50% of fees paid minus change fee. The 50% non-refunded fee can be applied to a future trip within 365 days of the cancellation date.
  • Within 15 days of departure: No refunds can be given.

Non Refundable Items

  • Any non-refundable fees paid to a third party in connection with your tour cannot be refunded.
  • The Company cannot offer partial refunds for unused Services. If you have to cut your trip short, no refunds can be given.
  • Cancellation fees and deposits are non-transferable to other people.
  • If you are not present at the time of trip departure, we will try our best to contact you. We cannot offer any refunds for no-shows.
  • In the event inclement weather keeps us from being able to access our primary destination, The Company reserves the right to change the itinerary as required. No refunds can be made for weather conditions. There are many alternate locations we can take you to when the weather is poor.

Pricing

Prices listed on the the website are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by The Company.

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Included” on the product pages of the the website

Tour start/end

Our tours have a designated start and end point and it is each participant’s responsibility to ensure they are at the designated starting point on time and the tour price does not include any flights, accommodation, transport, taxes or charges, etc prior to our start or after our end points/time.  We are happy to give advice on such should it be needed.

Passports, Visas

It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.

Health and Fitness Requirements

Our tours may be physically demanding. It is your responsibility to ensure that you are in suitable health to participate. Please consult your physician if you have any concerns. Inform us of any medical conditions or dietary requirements at the time of booking so we can accommodate your needs where possible.

Animals

Pets and animals are not allowed on our tours or workshops. For those with a certified service animal, we recommend booking a private tour to minimize disruptions to other guests.

Itinerary Changes and Delays

The Company will do its best to honor the published itinerary. However, there are circumstances outside our control that may cause changes or omissions. Examples of these unforeseen circumstances include inclement weather, geopolitical events, unexpected closures, transportation delays, sickness, or other events identified in the Trip Cancellation section above. No refunds will be given for these adverse circumstances.

Participant Conduct

We expect all participants to act respectfully and abide by local laws and regulations. Any behavior that jeopardizes the safety, legal standing, or enjoyment of others may result in your removal from the tour without refund. This includes but is not limited to illegal activities, harassment, excessive intoxication, or disregard for instructions provided by our guides.

Release of Photo/Video Rights

The Company reserves the right to take photographs, videos, and/or sound recordings during the operation of any tour. The resulting media can be used in whole or in part for promotional purposes, including, but not limited to: advertising and publicity both in print and electronic media. By booking a tour with The Company, the participant agrees to allow his/her likeness to be used by The Company without compensation to the participant. If the participant prefers that his/her likeness not be used, he/she must notify The Company in writing prior to scheduled tour. We also reserve the right to use, in all or in part, any written reviews or feedback you may provide to us in our advertising and publicity both in print and electronic media.

Increasing Costs

Certain trips include fees levied by third parties such as Native Tribes, Government Agencies, and International Operators. Should these fees increase between the time of booking and trip occurrence, The Company reserves the right to adjust its fees to accommodate for the increased fees. This does not constitute an exception to the cancellation policy.

Waiver of Jury Trial

In connection with any action or legal proceeding arising out of this Agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.

Acknowledgement and Assumption of Risk

By participating in our tours and activities, you acknowledge that these may involve inherent risks, including but not limited to physical exertion, exposure to natural elements, and travel in remote areas without immediate access to medical facilities. You confirm that you are physically and mentally capable of participating and voluntarily assume all risks associated with your participation.

You agree to inform us of any medical conditions, allergies, or limitations that may affect your ability to participate safely. We reserve the right to decline or remove any participant from a tour if we believe their health or behavior may endanger themselves or others.

Limitation of Liability

Remote Expeditions Ltd., its employees, agents, and affiliates are not liable for any injury, loss, or damage to person or property arising from your participation in our tours, except where such liability cannot be excluded under law. We work with third-party service providers but do not control their operations and are not responsible for their acts or omissions.

We strongly recommend that you obtain comprehensive travel insurance that covers medical expenses, personal injury, and unforeseen events.

Third-Party Services

We collaborate with reputable third-party service providers such as hotels and transportation companies. While we strive to select the best partners, we do not have control over their operations and are not liable for their acts or omissions. Any issues arising from third-party services should be addressed directly with the provider.

Force Majeure

Remote Expeditions Ltd. is not liable for any failure to perform its obligations if such failure is due to causes beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, epidemics, or government actions.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any personal data collected during the booking process will be used solely for providing our services and will not be shared with third parties without your consent, except as required by law.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be resolved in the courts of England and Wales.

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