FAQ

Remote Expeditions are unique travel experiences that take you off the beaten path and into some of the most remote and untouched destinations around the world. These expeditions are designed for adventurous travelers who seek to explore and connect with nature, cultures, and landscapes that are far away from mainstream tourist destinations.

Remote Expeditions offer a more immersive and authentic experience compared to regular tours. They focus on reaching remote and secluded locations that are not easily accessible, allowing you to discover hidden gems and encounter breathtaking landscapes. These expeditions often involve activities such as hiking, wildlife spotting, camping, and engaging with local communities.

Remote Expeditions are generally designed for physically fit individuals who are comfortable with outdoor activities and have a sense of adventure. Some expeditions may have specific requirements, such as a certain level of fitness or previous experience in similar environments. It’s essential to check the expedition details and speak with our travel experts to determine if a particular trip is suitable for you.

Group sizes for Remote Expeditions can vary depending on the destination and trip. We aim to keep the groups small to ensure a more personalized experience and minimize environmental impact. Typically, our group sizes range from 4 to 8 participants, allowing for better interaction with the guides and fellow travelers.

Yes, Remote Expeditions often require specific equipment and gear. The requirements can vary depending on the destination and activities involved, especially for our photography tours and for hiking. But we can offer you the possibility to rent upon arrival. We provide a detailed packing list for each expedition, which includes essentials such as appropriate clothing, footwear, camping gear, and other specific items required for the trip. Our team can also assist you in renting or purchasing any necessary equipment.

To book with us, you can visit our website and explore the available expeditions. Once you’ve selected a trip, you can fill out the booking form or contact our travel experts directly. Our team will guide you through the booking process, answer any additional questions you may have, and assist you with the necessary arrangements.

Our cancellation policy varies depending on the expedition and the time of cancellation. We understand that circumstances may change, so we strive to be flexible. Please refer to our Terms and Conditions or contact our team for specific details regarding the cancellation policy for your chosen expedition.

Safety is our top priority. We work with experienced guides and experts who are knowledgeable about the destinations and activities involved in each expedition. They are trained to assess and manage potential risks to ensure the safety of our travelers. However, it’s important to note that remote expeditions inherently involve some level of risk due to the wilderness and unpredictable nature of these environments. We strongly recommend following the guidelines provided by our guides and instructors throughout the journey.

Safety is our top priority. We work with experienced guides and experts who are knowledgeable about the destinations and activities involved in each expedition. They are trained to assess and manage potential risks to ensure the safety of our travelers. However, it’s important to note that remote expeditions inherently involve some level of risk due to the wilderness and unpredictable nature of these environments. We strongly recommend following the guidelines provided by our guides and instructors throughout the journey.

Yes, we understand that every traveler is unique, and we offer the flexibility to customize certain aspects of your Remote Expedition. While some expeditions have fixed itineraries due to logistical reasons, we can often accommodate specific requests or tailor the experience to meet your preferences. Please contact our team to discuss your customization needs.

No, we do not book international flights as a standard service. Our focus is on providing exceptional Remote Expeditions and ensuring a seamless experience during your adventure.

However, in some cases where national flights are required as part of the itinerary, we may assist in booking those domestic flights. If the itinerary explicitly states the inclusion of domestic flights, our team will provide guidance and support in arranging those flights to ensure smooth connectivity to and from the remote destinations.

For international flights, we recommend that you book them separately based on your preferred airlines, travel dates, and departure airports. This provides you with the flexibility to choose the most convenient and cost-effective options that suit your travel needs.

We highly recommend that all participants have comprehensive health and travel insurance coverage for the duration of their Remote Expedition. It is essential to protect yourself against unexpected medical expenses, trip cancellations, or any other unforeseen circumstances that may arise during your journey.

While we do not provide health or travel insurance directly, we can recommend trusted insurance partners who specialize in adventure and remote travel. These partners offer comprehensive coverage tailored to the specific needs of our travelers. Our team can provide you with the necessary information and contact details of these insurance providers upon request.

When selecting an insurance policy, we advise carefully reviewing the coverage details, including medical evacuation, trip cancellation/interruption, emergency medical expenses, and any specific requirements for adventure activities or remote destinations. It’s important to ensure that the insurance policy you choose adequately covers the activities and destinations included in your Remote Expedition.

Remember to carry your insurance policy details and emergency contact information with you during your journey. In the event of any medical or travel-related emergencies, promptly contact your insurance provider for guidance and assistance.

We offer multiple payment options to cater to your convenience. You can choose from the following methods:

• International Bank Transfer (WISE): You can make a payment through an international bank transfer directly to our Wise account. This option is available with no extra fees. Our team will provide you with the necessary details for the transfer, ensuring a secure and hassle-free transaction.
• PayPal or Credit Card: We also accept payments through PayPal or credit card. However, please note that for these payment methods, there is a 2.7% additional fee to cover the processing charges imposed by the payment gateway. This fee is a standard industry practice for online transactions and will be reflected in your total payment amount.

We recommend choosing the payment method that suits you best in terms of convenience and cost-effectiveness. If you have any specific questions or concerns regarding the payment process, feel free to reach out to our team for further assistance.

Please note that payment deadlines and instructions will be provided upon confirmation of your booking. It’s important to adhere to the payment schedule to secure your spot on the Remote Expedition.

We hope this clarifies the available payment options. Should you have any further queries, our dedicated team is ready to assist you.