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Sales Conditions

Welcome to Remote Expeditions ! These Terms of Use (“Terms“) apply to your participation to our tours (collectively, our “Services“) provided by Remote Expeditions Ltd

Please read these Terms carefully before you book. If you do not agree to these Terms, you must not proceed with your booking.

General

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you must not access or use the Website.

This website (the “Site”) is owned and operated by Remote Expeditions Ltd (“The Company,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service that follow and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

Our Services

The Company provides photo tours, multi-day workshops, and other Services. Together, these are hereby referred to as “Services”

Terms & Conditions

As photographers ourselves, we always do our utmost to ensure each participant has the opportunity to get the best shots possible on every tour. However, we are dependent upon the weather, which is highly unpredictable. Your photo guide will monitor local weather conditions and adjust any proposed itinerary according to conditions and any local weather warnings.

Bookings on Behalf of Others / Group Bookings

If you are making a booking on behalf of other participants (a "group booking"), you are considered the "Lead Booker." By making the booking, you warrant that you have the authority to act on behalf of all other participants.

You are responsible for ensuring that every participant in your group has personally read and agreed to these Terms and Conditions. You agree to provide each participant's name and email address to us so that we may send them a copy of these Terms for their individual e-signature.

Every adult participant must individually agree to and sign these Terms prior to the tour's departure. Participation is contingent upon receipt of a signed agreement from each individual. For any participant under the age of 18, a parent or legal guardian must sign on their behalf.

Trip Insurance

We strongly recommend purchasing comprehensive travel insurance that covers trip cancellations, medical expenses, personal injury, and other unforeseen events. It is your responsibility to ensure that your insurance is adequate for your needs.

Booking, Cancellation, and Refund Policy

We strive to be as clear and fair as possible. Our cancellation policy must account for the non-refundable payments we make in advance to our partners.

For this reason, we strongly recommend all travelers purchase comprehensive travel insurance that covers trip cancellation, medical emergencies, and other unforeseen events.

Deposits & Final Payment

A 30% deposit is required to secure your booking. This deposit is refundable for 7 days (less transaction fees),after which it becomes a non-refundable credit, transferable to a future tour offered by Remote Expeditions within 4 years of the cancellation date, less any non-recoverable costs already paid on your behalf.

The final payment is due 90 days before the tour begins.

Cancellation by the Traveler

All cancellation requests must be submitted to Remote Expeditions Ltd in writing via email. The date on which we receive the cancellation notice will determine the applicable cancellation fees.

The cancellation fees are calculated as a percentage of the total tour price and are applied according to the following schedule:

Cancellation more than 90 days before departure: You will receive a full refund of any payments made, except for the 30% deposit. Your deposit will be converted into a travel credit valid for 4 years on a future tour Remote Expeditions.
Cancellation 90 days or less before departure: 100% of the tour price is forfeited. There are no refunds or credits.

We once again strongly recommend you purchase comprehensive trip cancellation insurance.

Important Note on Non-Refundable Services

Please be aware that some components of your tour, such as internal flights or specific permits, are 100% non-refundable from the moment we book them. In the event of a cancellation, the cost of these items is included within the forfeited percentages listed above. If one of our suppliers applies special cancellation conditions that are stricter than our own, these conditions will be communicated to you and will take precedence.

Cancellation by the Company

Remote Expeditions Ltd reserves the right to cancel a tour for any reason, including but not limited to, low participation rates, safety concerns, or other unforeseen circumstances that make the tour unviable.

Minimum Participation: Shared group tours require a minimum number of participants to proceed. We reserve the right to cancel any tour that does not meet this minimum.
Notification & Your Options: In the event we must cancel a tour, we will notify you as soon as possible. You will be offered the choice of either a full refund of all monies paid to us, or a credit of equal value towards an alternative tour.

Remote Expeditions Ltd is not liable for any additional expenses you may incur, such as non-refundable international flights, visa fees, or other independent travel preparations.

Other General Refund Conditions

Unused Services: No partial refunds or credits will be issued for any unused portion of the tour if a participant arrives late, leaves early, or chooses to opt out of a scheduled part of the itinerary.
Refund Processing: Any applicable refunds will be processed within 30 days of the cancellation notice. The costs of bank transactions for refunds are the responsibility of the client. Refunds will be issued via the same method used for the original payment where possible.

Pricing

Prices listed on the the website are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by The Company.

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Included” on the product pages of the the website

Baggage Liability

You are responsible for your personal belongings, including photographic equipment and luggage, at all times. Remote Expeditions Ltd and its guides are not liable for any lost, stolen, or damaged items during the tour.

Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be valid and enforceable.

Tour start/end

Our tours have a designated start and end point and it is each participant’s responsibility to ensure they are at the designated starting point on time and the tour price does not include any flights, accommodation, transport, taxes or charges, etc prior to our start or after our end points/time. We are happy to give advice on such should it be needed.

Passports, Visas

It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.

Health and Fitness Requirements

Our tours may be physically demanding. It is your responsibility to ensure that you are in suitable health to participate. Please consult your physician if you have any concerns. Inform us of any medical conditions or dietary requirements at the time of booking so we can accommodate your needs where possible.

Animals

Pets and animals are not allowed on our tours or workshops. For those with a certified service animal, we recommend booking a private tour to minimize disruptions to other guests.

Itinerary Changes and Delays

The Company will do its best to honor the published itinerary. However, there are circumstances outside our control that may cause changes or omissions. Examples of these unforeseen circumstances include inclement weather, geopolitical events, unexpected closures, transportation delays, sickness, or other events identified in the Trip Cancellation section above. No refunds will be given for these adverse circumstances.

Participant Conduct

We expect all participants to act respectfully and abide by local laws and regulations. Any behavior that jeopardizes the safety, legal standing, or enjoyment of others may result in your removal from the tour without refund. This includes but is not limited to illegal activities, harassment, excessive intoxication, or disregard for instructions provided by our guides.

Release of Photo/Video Rights

The Company reserves the right to take photographs, videos, and/or sound recordings during the operation of any tour. The resulting media can be used in whole or in part for promotional purposes, including, but not limited to: advertising and publicity both in print and electronic media. By booking a tour with The Company, the participant agrees to allow his/her likeness to be used by The Company without compensation to the participant. If the participant prefers that his/her likeness not be used, he/she must notify The Company in writing prior to scheduled tour. We also reserve the right to use, in all or in part, any written reviews or feedback you may provide to us in our advertising and publicity both in print and electronic media.

Increasing Costs

Certain trips include fees levied by third parties such as Native Tribes, Government Agencies, and International Operators. Should these fees increase between the time of booking and trip occurrence, The Company reserves the right to adjust its fees to accommodate for the increased fees. This does not constitute an exception to the cancellation policy.

Waiver of Jury Trial

In connection with any action or legal proceeding arising out of this Agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.

Acknowledgement and Assumption of Risk

By participating in our tours and activities, you acknowledge that these may involve inherent risks, including but not limited to physical exertion, exposure to natural elements, and travel in remote areas without immediate access to medical facilities. You confirm that you are physically and mentally capable of participating and voluntarily assume all risks associated with your participation.

You agree to inform us of any medical conditions, allergies, or limitations that may affect your ability to participate safely. We reserve the right to decline or remove any participant from a tour if we believe their health or behavior may endanger themselves or others.

Limitation of Liability

Remote Expeditions Ltd., its employees, agents, and affiliates are not liable for any injury, loss, or damage to person or property arising from your participation in our tours, except where such liability cannot be excluded under law. We work with third-party service providers but do not control their operations and are not responsible for their acts or omissions.

We strongly recommend that you obtain comprehensive travel insurance that covers medical expenses, personal injury, and unforeseen events.

Third-Party Services

We collaborate with reputable third-party service providers such as hotels and transportation companies. While we strive to select the best partners, we do not have control over their operations and are not liable for their acts or omissions. Any issues arising from third-party services should be addressed directly with the provider.

Force Majeure

Remote Expeditions Ltd. is not liable for any failure to perform its obligations if such failure is due to causes beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, epidemics, or government actions.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any personal data collected during the booking process will be used solely for providing our services and will not be shared with third parties without your consent, except as required by law.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be resolved in the courts of England and Wales.

By completing the e-signature process, you confirm that you have read, understood, and agree to be bound by these Terms of Use (“Terms”), which constitute the binding agreement between you (the “participant”) and the operator, Remote Expeditions Ltd. A timestamped, executed copy of this agreement will be stored for our records, and a PDF copy will be sent to you.

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September 30, 2024 7:29 pm GMT

Sales Conditions Uploaded by Tristan Quevilly - hello@remote-expeditions.com IP 2804:8a90:1fe:aa00:64fe:8f92:278c:e3a7